Frequently Asked Questions (FAQ) and answers
How to reserve a service?
To reserve a service or a hotel, please fill in the appropriate form(s):
How to design my own itinerary?
To design your own itinerary, please complete our Vacation Planner.
What if I have more questions?
For any questions, call our number in USA to speak to a consultant: +1 800 910-6180. If you get a busy signal or no answer, please try calling again within 15 minutes as it might indicate that all agents are busy assisting other customers.
I want to know more about your cancellation policy.
To learn about our reservation process and to read our cancellation policy, please click here!
How do you protect my privacy?